Privacy Policy

Effective date: January 1, 2024

1. Introduction
   This Privacy Policy describes how Dine Easy Holdings Inc. dba Omnicart ("Omnicart", "we","our") collects, uses, and safeguards your personal information when you place an order via arestaurant’s online ordering platform powered by Omnicart. Although Omnicart is a Canadian company, our online ordering service is primarily operated in the United States. By using ourservice, you agree to the practices described herein.
2. Information We Collect
   ● Personal Information: When you place an order, we collect information such as your name, email address, phone number, delivery address, and any other details you provide.
   ● Payment Information: Payment details are processed securely by Stripe. Omnicart does not store your payment information.
   ● Analytics and Tracking Data: We collect analytics and tracking data (including the use of cookies) to enhance your experience and monitor website performance. This data is collected only to the extent necessary.
3. Use of Your Information
   We use your information for the following purposes:
   ● Order Processing: To process your orders and facilitate the delivery service provided by the restaurant.
   ● Communications: To send you order-related communications, including updates and notifications before, during, and after order delivery.
   ● Analytics: To analyze website usage and improve our service offerings.

4. Data Sharing
   ● With Restaurants: The restaurant through which you place your order will have access to your order information solely for the purpose of fulfilling your order.
   ● Third Parties: We do not share your personal data with any third parties for their own marketing or other purposes. Payment processing is conducted exclusively by Stripe under secure conditions.

5. Cookies and Tracking Technologies
   We use cookies and similar tracking technologies to monitor website usage and improve your experience. These technologies help us understand user interactions on our platform while not personally identifying you beyond the information you provide.
6. Compliance
   Omnicart complies with applicable U.S. privacy laws, including the California Consumer PrivacyAct (CCPA). While we do not currently adhere to GDPR, we strive to protect your privacy in accordance with the highest standards where applicable.

7. Communication Consent
   By placing an order, you consent to receive communications from Omnicart regarding your order. This consent authorizes us to contact you via email or telephone for order updates, follow-ups, or other service-related communications at any time before, during, or after order delivery. Please be aware that some phone calls may be made by automated AI agents, and some calls may be recorded for quality assurance and training purposes.

8. Data Security
   We implement reasonable security measures designed to protect your personal information from unauthorized access. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
9. Contact Information
   If you have any questions about this Privacy Policy or our data practices, please contact us at:
   Email: accounts@omnicart.tech